Renee's Bridal KY in Mount Sterling, KY

Reviews about Renee's Bridal KY

• ★ ☆ ☆ ☆ ☆

  July 20, 2019, by jgkohr 2000
  She let me buy a dress that was no longer being made but already deposited my check. WHICH IS AGAINST THE LAW! Weeks later she told me to come in cuz she had just gotten “a ton of new dresses in that look very similar to the one you originally picked” when I got there she forgot about my appointment showed me TWO dresses, one of which I had already tried on and didn’t like, the second one I did not like at all, she asked me if I would like to try it on, I said “no cuz I don’t like how it looks” she then tells me “well if you’re not gonna be open to new things and not get over the old dress then you can just have your money back, I’m not gonna argue with you.” Which she should’ve given me my money back weeks ago! As far as money hustling goes, before my first appointment we told her we needed to pay in separate payments, at checkout she says “I need you to pay in full” we said no and she immediately backed down. And then at my second appointment when giving us a refund she told us she would send us a check, but then when we insisted on cash, she gave in. She talked down to us a lot and treated us as if we were less than just because we had a lower price range than most of her clients. If i could review with 0 stars, i would. Never going back there! Update: I just found the dress I originally bought, which she told me was no longer being made, online available in the size and color I want, for half the price she was selling it to me for! I guess she felt he need to lie cuz she thinks I’m just not good enough or rich enough to sell to....sad.